Privacy
Privacy Policy
This policy applies to the website consultation entry operated by 栖烁智能科技（杭州）有限公司 under the 栖烁智能科技 / CedarSpark AI brands. Public contact channels are listed in the website contact section.
Information We May Collect
- Name or preferred form of address, company name, contact details, and inquiry description.
- AI customer service sessions, including visitor_id, conversation content, and any name, company, contact details, or inquiry description you voluntarily provide.
- Website, case study, product material, or public content links you voluntarily provide.
- Basic access logs used to troubleshoot website operation.
How We Use Information
- To respond to inquiries and judge whether an AI search visibility diagnostic is appropriate.
- To answer AI customer service inquiries, generate session reports, support human follow-up, and improve the public knowledge base and customer service scripts.
- To organize requirements, prepare communication material, and draft project suggestions.
- To maintain website security and basic operation.
Third Parties And Model Training
- If a project needs third-party AI tools, the material scope, purpose, and permissions should be confirmed before work begins.
- Whether materials may be entered into third-party models, retained, or used for training must be agreed separately.
- Unpublished client materials will not be published as public case material without confirmation.
Correction And Deletion
- To request correction or deletion of provided material, call 18936833710 or contact Telegram @Dawn_blackA.
- You can also use the WeChat QR code in the website contact section and describe the material and request involved.
